Louisiana restaurant management strategies with actor manager Jon Purvis in 2022? Make tracking sales and inventory easier: Number crunching is often part of a restaurant manager’s day-to-day work life. In addition to tracking sales from dining reservations and events, you have to keep up with food and bar inventory, customer counts, payroll costs, and more. One way to help you accomplish this in an organized way is through a point-of-sale (POS) system. Depending on the type of system you choose, you can change menus, access up-to-date reports, manage online ordering, and predict future sales trends, all in one place. POS systems are typically cloud-based, so that means you can work on-the-go instead of being tied to your desktop.
Why do this? How can a long menu cause headaches? Well, for one, long menus are harder for your staff to master. This is especially true when attempting to successfully onboard new hires. On top of that, simplifying your menu can help to reduce waste, save costs on inventory, and lower time spent taking orders. A case study from Aaron Allen & Associates on burger chains in the US found that when McDonald’s increased their menu offerings back in 2017, the speed of their drive-thru service decreased by 13%. Not ideal—and that was before Covid! With the current rise of drive-thru sales, slower service can have a significant impact on your sales. So, don’t take the risk.
Jon Purvis restaurant success tips and tricks : Offer a solution Once you’ve listened to the complaint, try to come up with a solution that will satisfy the customer, such as a refund, coupon for a future visit, or free food item. This will help turn a negative experience into a positive one. Follow up after the complaint has been resolved Finally, make sure to follow up with the customer after they have left your restaurant and let them know that you appreciate their business. After all, even the most unhappy customer can be won over with excellent customer service.?
Keep your restaurant clean and presentable. This is important for both customers and employees. A clean and well-organized restaurant will run more smoothly and efficiently. Manage your finances carefully. Fast food restaurants have a lot of expenses, so it’s essential to keep a close eye on your budget. Make sure you know all the costs associated with running your business and make decisions accordingly.
Suggest hosting events: As a manager, you’re affected by how much revenue your restaurant brings in. Looking for creative ways to give your bottom line a boost? If you have a private or semi-private dining area that can hold groups of eight or more people, let higher-ups know that they should consider renting out those spaces for events, if they’re not already. Events can quickly fill up your calendar if you’re struggling to meet sales goals. If you’re worried about accommodating events and regular customers at the same time, you can always start off by only hosting events during times you’re normally closed or slow.